Terms & Conditions

Effective Date: 25th March 2026

Welcome to OakView Financial ("we", "us", "our"). These Terms and Conditions govern your use of our website, services, and communications, including SMS and electronic messaging. By engaging with our services, you agree to these Terms.

About Us

OakView Financial is a financial services business based in Australia and holds Australian Financial Services Licence (AFSL) No. 513068. We provide financial guidance, advisory, and related services in accordance with applicable Australian laws and regulations.

Our services are provided in accordance with the Corporations Act 2001 (Cth) and regulated by the Australian Securities and Investments Commission (ASIC).

Use of Our Services

By using our services, you agree to:

  • Provide accurate and complete information

  • Use our services for lawful purposes only

  • Not misuse, disrupt, or attempt to gain unauthorised access to our systems

We reserve the right to refuse or terminate services if these Terms are breached.

Financial Information Disclaimer

All information provided by OakView Financial is general in nature unless explicitly stated otherwise and does not constitute personal financial advice.

Any general advice provided does not take into account your personal objectives, financial situation, or needs. Before acting on any information, you should consider its appropriateness having regard to your individual circumstances.

Where we provide personal financial advice, this will be accompanied by the appropriate Statement of Advice (SOA) or Record of Advice (ROA) as required under Australian law.

You should consider any relevant Product Disclosure Statement (PDS) before making a decision about a financial product.

Appointments and Communications

When you book an appointment with us, you agree that we may contact you via phone, email, or SMS to:

  • Confirm appointments

  • Send reminders

  • Provide important updates

SMS Messaging Terms

By providing your mobile number and opting in, you consent to receive SMS messages from OakView Financial related to your appointments and services.

  • Message frequency may vary

  • Standard message and data rates may apply

  • You can opt out at any time by replying STOP

  • You can request assistance by replying HELP

We will not use SMS messaging for unsolicited marketing without your explicit consent.

Privacy

We are committed to protecting your privacy. Your personal information will be handled in accordance with our Privacy Policy and the Australian Privacy Principles.

We will not share your information with third parties without your consent, except where required by law or necessary to provide our services.

Financial Services Guide (FSG)

Our Financial Services Guide (FSG) provides important information about the services we offer, how we are remunerated, and any relationships or associations that may influence the services we provide.

You can request a copy of our FSG at any time, and it will be provided to you as required under the Corporations Act 2001 (Cth). Where required, we will provide our FSG before providing financial services to you.

Limitation of Liability

To the extent permitted by law, OakView Financial is not liable for any loss or damage arising from:

  • Use of our website or services

  • Reliance on general financial information

  • Delays or interruptions in communications

Intellectual Property

All content on our website and materials provided are the property of OakView Financial unless otherwise stated. You may not reproduce, distribute, or use our content without permission.

Third-Party Services

We may use third-party providers to support our services (e.g., messaging platforms). We are not responsible for the performance or policies of these third parties.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.

Governing Law

These Terms are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of the courts of Queensland.

Contact Us

If you have any questions about these Terms, please contact us at:

OakView Financial:

Email: info@oakviewfinancial.com.au

Phone: 1300 160 796

Website: www.oakviewfinancial.com.au

Consent

By using our services, booking an appointment, or opting into communications, you acknowledge that you have read and agree to these Terms and Conditions.